Who Is Required To Take TSA Security Awareness Training?

There is significant confusion in the industry on this topic, and Noverant has gone to extensive lengths to research the background, history and intent of 49 CFR 1552. The comments below are the opinion of Noverant, and while we feel strongly in our position, we encourage individuals to check with their local FSDO and TSA office for additional guidance.

In short, the regulation is intended to make those involved in flight training aware of security risks that may arise in their operations. In 49 CFR 1552, TSA has (appropriately) defined flight school in a broad sense: “any pilot school, flight training center, air carrier flight training facility, or flight instructor certified under 14 CFR 1552 part 61, 121, 135, 141, or 142; or any other person or entity that provides instruction under 49 U.S.C. Subtitle VII, Part A, in the operation of any aircraft or aircraft simulator.”

Further, as it pertains to security awareness training, TSA has defined “Flight school employee” to mean: “a flight instructor or ground instructor certified under 14 CFR part 61, 141, or 142; a chief instructor certified under 14 CFR part 141; a director of training certified under 14 CFR part 142; or any other person employed by a flight school, including an independent contractor, who has direct contact with a flight school student. This includes an independent or solo flight instructor certified under 14 CFR part 61.”

So, generally speaking, if you come in direct contact with individuals involved in any type of flight training, then you are most likely required to take the TSA training. Specific examples of those required to take the training include:

1. Certified Flight Instructors – Any type of certified flight instructor (CFI, CGI, AGI) is clearly required to take the training, whether acting as a freelance, contract, or employee of a flight school.

2. Other Instructors – Any other individual who is not certified as a CFI but is involved in instruction or training (e.g., chief pilot, instructor pilot and others in Part 121 or Part 135 operations).

3. Flight School Employees – Individuals with direct contact to students (e.g., customer service, dispatch, line staff, etc.). Note that this is a very large group and may actually be the largest group of individuals required to take the training.

4. FBO Employees – In many cases, an FBO does not directly provide flight training, however they directly or indirectly authorize flight training at their facility through a third party flight school or via independent instructors. In such a case, the FBO can easily be viewed as facilitating flight training, particularly if the FBO employees are involved in providing access to ramp, aircraft, keys, logs, etc. Noverant Aviation Training & Verification (NATV) now offers a free online link to satisfy the TSA initial and recurrent security training. To take either the initial or recurrent training, visit www.noverantatv.com to register and, you’re done!

About Noverant

Noverant Inc. (www.Noverant.com): Noverant is a leading provider of training software and services for small to mid-size companies. Originally focused on industries governed by the U.S. Food and Drug Administration (FDA), the company’s expanded technology now provides web-based solutions for a variety of industries including aviation, legal, biomedical, pharmaceutical, board governance and education. The company’s unique software and service offerings improve the effectiveness and reduce the cost of training, while ensuring 21 CFR Part 11 compliance for electronic signature, management and archival of critical records. The company is headquartered in Research Triangle Park, NC. For further information, please visit www.Noverant.com.

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Preparing For A Government Audit

If you have an audit scheduled in the near future, here are seven tips to help you get through the process:

1. Contact Noverant Immediately.

If you have an audit scheduled, contact us at help@noverant.com. Routine audit support for our clients is free!

2. Review Assignment Status.

Noverant Online provides a quick, at-a-glance, view of compliance, expirations, key dates, etc., so be sure that you have reviewed the status of all your users before the inspection.

3. Know Regulatory Paragraphs By Number.

Most clients have labeled a particular competency (or its associated e-signature) to explicitly cite a specific regulation (e.g., xx CFR yyy). If you chose to not design your original set-up in this fashion, there’s no need to worry. Just be sure to understand which competency corresponds to which Federal requirement, so that it makes it much easier for the inspector.

4. Drug Program, HazMat & HIPAA Audits.

Clients typically have the most current new hire training course available for review during an audit. That’s a good practice; just remember that many employees may have completed a prior version. Noverant Online automatically keeps track of all revisions. If you are asked to present the actual training taken by an individual, go to their Noverant-Certified online transcript so that you are sure to present the actual revision which they completed.

5. TSA Audits.

We strongly encourage training administrators to review the TSA security awareness training requirements. We have found that many flight schools and charter operators do not have a clear understanding of who is required to take initial and recurrent security awareness training. Noverant’s RSAT training module can shed more light on this for training administrators.

6. Operational Control.

The FAA will most likely audit your Part 135 operational control system in the near future. We strongly encourage clients to explicitly assign their GOM to all flight crew members, dispatch personnel and all those involved in Tier 1 or Tier 2 operational control. In particular, while some sections can be bundled for simplicity, operators should explicitly and individually assign A008 and the corresponding Operational Control System (typically GOM – Section A).

7. Stay calm.

Government auditors are just doing their job to ensure you’re compliant. No one is perfect, but if you demonstrate a genuine intent to do the right thing and have the right systems, procedures and people in place, things should go well!

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Concord Regional Airport Selects Noverant for Safety Management System Implementation

Raleigh, NC - Noverant, Inc., an information, training and compliance management service provider, was selected by the City of Concord, NC to deploy and monitor all training for Concord

Regional Airport (CRA), a major general aviation center serving the southeastern United States. In addition to training administration, CRA will also use Noverant in the deployment and implementation of its new Safety Management System recently required by the FAA.

“With the amount of training necessary and the recordkeeping required by the FAA”, stated John Stoen, President of Aviation Safety Consulting, a consultant for CRA, “Noverant was the only service provider we could recommend. We can now put our emphasis on training and safety management rather than worrying about record-keeping.”

The Noverant solution being utilized by CRA is a secure web-based service originally developed for the highly regulated pharmaceutical industry. After a major investment in 2006, Noverant expanded its expertise to other industries and has moved successfully into the aviation market in the past three years. Noverant’s aviation clients include air charter operators, fixed base operators (FBOs) and fueling personnel, flight training operations as well as airport authorities.

“We’re proud of being selected by Concord”, relayed Jim Tringas, Director of Marketing for Noverant. “Using Noverant Online to address FAA training and reporting requirements further validates the confidence the FAA, TSA, FDA and other government agencies have shown in Noverant. We are the only truly compliant web-based training and document management solution available in the aviation market. The fact that Concord Regional was the initial general aviation airport of 22 selected to participate in the FAA Pilot Study Program for Safety Management Systems demonstrates it is very well respected and an industry leader. Concord’s selection of Noverant to satisfy the reporting requirements of the program and assist in FAA audits is a testament to Noverant’s value-add and our proven ability to get the job done.”

Concord Regional Airport is owned and operated by the City of Concord and is considered the hub of NASCAR Aviation. It is located in the heart of the highest growth corridor in North Carolina and offers convenient access to Lowe’s Motor Speedway and the Charlotte metropolitan area.

About Noverant

Noverant Inc. (www.Noverant.com): Noverant is a leading provider of information, training and compliance management services. Originally focused on industries governed by the U.S. Food and Drug Administration (FDA), the company’s expanded services now provide web-based solutions for a variety of industries including aviation, legal, biomedical, pharmaceutical, board governance and education. The company’s unique software and service offerings improve the effectiveness and reduce the cost of training, while ensuring 21 CFR Part 11 compliance for electronic signature, management and archival of critical records. The company is headquartered in Raleigh, NC. For further information, please visit www.Noverant.com or call (704) 607-1975.

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Noverant Releases Web-Based Fuel Safety and Inspection Training

Noverant, Inc. is pleased to announce the immediate availability of the industry’s first online Fuel Safety and Inspection course. The web-based training is the first web-based course approved by the FAA to meet the training and recordkeeping requirements of 14 CFR 139.321, which mandates training for virtually all FBOs and airport owners/tenants who are directly or indirectly involved in fueling operations.

“FAA-mandated training required by 14 CFR 139 poses a significant responsibility on FBOs and many airport tenants for training of their supervisors and line personnel in fuel safety,” said Jim Tringas, Director of Marketing for Noverant. “There are a number of instructor-led courses and videos available, but the industry is clearly tired of their high cost, cumbersome and inflexible delivery method, and recordkeeping challenge.”

Rather than developing the content from scratch, Noverant looked long and hard to find the right content provider and found Aviation Continuing Education (ACE). “Their subject matter expertise and practical operational perspective is refreshing and highly respected by FBOs”, stated Tringas.

The online training is an 18-module course which is professionally-narrated and includes extensive graphics, interactive learning exercises and an online multiple choice final exam. In addition, the ability of an operator to prove their training compliance, as required by 14 CFR 139.321, is greatly simplified by utilizing Noverant’s FAA-approved compliance management system. All personnel (active or terminated) records are available online, and e-signatures meet the strict guidelines as detailed in 21 CFR Part 11, which requires long-term secure storage of all training events and government-approved electronic signatures.

“The online Fuel Safety and Inspection course will provide clients with far more flexibility and eliminates a client’s need to travel or contract a fuel safety expert for on-site training”, stated Jay Shanley, COO of ACE. He further commented, “Noverant is the first player in the industry to offer a cost-effective, world-class compliance management system approved by the FAA, TSA, DOT and other regulators. We are excited about this opportunity to greatly expand the accessibility and affordability of our training and allow our customers to track all their training records in a government-approved compliance management system.”

The Fuel Safety and Inspection course can be obtained by contacting Noverant at (919) 573-8950 or help@noverant.com.

About Noverant

Noverant Inc. (www.Noverant.com): Noverant is a leading provider of information, training and compliance management services. Originally focused on industries governed by the U.S. Food and Drug Administration (FDA), the company’s expanded technology now provides web-based solutions for a variety of industries including aviation, legal, biomedical, pharmaceutical, board governance and education. The company’s unique software and service offerings improve the effectiveness and reduce the cost of training, while ensuring 21 CFR Part 11 compliance for electronic signature, management and archival of critical records.

The company is headquartered in Research Triangle Park, NC. For further information, please visit www.Noverant.com or call (919) 573-8950.

About Aviation Continuing Education

Aviation Continuing Education, Inc. (http://www.aviationcontunuinged.com) provides quality, consistent, safety training to our nations air fuel handlers. A top tier provider incorporating extraordinary detail in its programming, ACE, Inc., delivers its comprehensive training programs in both online and classroom formats. The first to employ technology to improve effectiveness and reduce the cost of aviation ground safety training, ACE, Inc. is authorized by the FAA to provide ground safety training programs in accordance with 14 CFR 139.321 For more information, please visit our website at www.aviationcontinuinged.com or call at 877-FAAP139, (877-322-7139).

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Noverant Releases Teterboro Airport Noise Abatement

Raleigh, NC – Noverant, Inc., a provider of online training, compliance and document verification systems to regulated industries, today announced the launch of its Teterboro Airport operations compliance training.

“Teterboro airport is located in the heart of the New York metropolitan airspace with extensive operations that provide tremendous economic value to the neighboring communities,” said Dennis O’Connor, Manager of Noise and Environmental Compliance at AvPorts, for Teterboro Airport. “Our primary objective is to make up-to-date information and training as accessible as possible. By placing our regulations on the web through Noverant, we’re ensuring easy compliance with good-neighbor policies that the community wants operators and passengers to follow.”

Noverant Certified

“The online notifications, training modules and verification of training is a win-win for the Teterboro facility, pilots and the community,” stated Jim Tringas, Director of Marketing for Noverant. “The online service is an efficient means of distributing up-to-the-minute information effectively and efficiently. Pilots, dispatchers and flight departments no longer have to search for updated authorization forms, airport taxiway diagrams or new noise abatement procedures—they’re sent automatically and can be accessed from any computer. Furthermore, all training is recorded in a government-approved electronic transcript, and so corporate flight departments and charter operators have a reliable means to verify compliance.”

Noverant’s online service is a full information, training and compliance management system. The Teterboro Operations certification includes the current FAA airport taxiway diagram, Teterboro Five Departure procedure, and Noise Abatement program, which includes ANCA-approved noise rules and recommended procedures. As these requirements change, users are automatically notified and provided new training, which is then documented upon completion. “Four days after going live with our online training, we wanted to make a minor revision and made the request of Noverant. Noverant followed their rigorous quality assurance process and the new version was available to all registered-pilots within one hour of our approval,” O’Connor said. “We no longer have to worry about conflicting information. This is the future for Teterboro.”

The training is available free of charge to current Noverant subscribers. To register for the Teterboro operations training or for information about Noverant’s Compliance Management and Training Service, contact help@noverant.com.

About Noverant

Noverant is a leading provider of Web-based training, information and compliance management services. Noverant offers solutions for a variety of regulated industries including aviation, legal, biomedical, pharmaceutical, board governance and education. The company’s unique software and service offerings improve the effectiveness and reduce the cost of training and compliance, while ensuring 21 CFR Part 11 compliance for electronic signature, management and archival of critical records. Noverant is headquartered in Raleigh, NC. For further information, please visit www.Noverant.com or call (919) 573-8950.

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American Association Of Medical Review Officers Selects Noverant Learning Management System For New Industry Portal

Raleigh, N.C. — Noverant, Inc. (www.noverant.com) announced today that it has been selected by the American Association ofMedical Review Officers (AAMRO) (www.aamro.com) to provide its online learning management system for the MRO Center, AAMRO’s new information Web portal.

AAMRO is the leading medical organization providing education, testing,certification and standards for medical review officers—licensed physicianswho receive, review and interpret urine, hair, oral fluid and sweat patch drugtest results, monitoring drugs of abuse on behalf of employers, federal agencies, the courts and healthcare providers.

AAMRO has certified more than 6,000 physicians from nearly a dozennations as medical review officers. The AAMRO Web site will become amembership-based online information and resource portal for the MRO industry. Members will be able to access and take online exams via the Noverant learning management system. This groundbreaking system for MROs will hold electronic transcripts for each member of AAMRO’s MROCenter. These digitally signed electronic transcripts can be maintainedregardless of whether members change jobs or organizations.

Major pharmaceutical companies, aviation firms, legal firms, HR departments and other organizations choose Noverant to demonstrate safety, compliance, training and document verification.

“Organizations across various highly-regulated industries can harness thepower of eLearning and document verification as AAMRO has, in a way thatnot only benefits the organization, but its members at the same time,” Frank Gozzo, Noverant CEO, said.

Through Noverant’s hosted application service model, AAMRO enjoysaffordable per-user and per-document pricing. This allowed AAMRO’s onlineportal to be implemented on the Noverant system in a few days, with noexpensive upfront software licenses or software maintenance fees.

AAMRO members were provided an early experience of the portal at focusgroups at the annual AAMRO conference in Las Vegas, November 9-11.”AAMRO members immediately recognized the value of the online portal totheir practice and the technical community. The learning management system is overdue. They lauded us for continuing to take the leadershipposition in training, education and support,” said Ted Shults, JD, MS,chairman of AAMRO.

About AAMRO:

The American Association of Medical Review Officers, Inc.(www.aamro.com) founded in 1991, is a medical society dedicated toestablishing national standards and certification of medical practitioners andother professionals in the field of drug and alcohol testing.

About Noverant:

Noverant Inc. (www.Noverant.com) provides Web-based training andinformation management and records verification software for small to midsize companies. The company provides solutions for a variety of industriesincluding aviation, legal, biomedical, pharmaceutical, board governance and education. The company’s unique software and service improve the effectiveness of and reduce the cost of training, while ensuring 21 CFR Part11 compliance for electronic signature, management and archival of critical records. Noverant is headquartered near Research Triangle Park, NC. For further information, please visit www.Noverant.com or call (919) 573-8950.

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